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Infodemi Covid-19 dalam Perspektif Open Government: Sebuah Tinjauan Literatur

*Alexander Arie Sanata Dharma orcid  -  Universitas Indonesia, Indonesia
Azhar Kasim  -  Universitas Indonesia, Indonesia
Open Access Copyright 2021 JIIP: Jurnal Ilmiah Ilmu Pemerintahan under http://creativecommons.org/licenses/by-sa/4.0.

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Abstract

Minimnya transparansi pada awal wabah Covid-19 menciptakan misinformasi di ruang publik. Terbentuk infodemi berupa kelimpahan informasi yang membuat masyarakat kesulitan menentukan sumber yang sahih. Penggunaan media sosial membentuk peran signifikan dalam mempengaruhi perilaku publik selama pandemi Covid-19. Pemerintah juga memberdayakan media sosial sebagai strategi komunikasi publik. Diperlukan informasi yang tepat untuk mengenali posisi media sosial pemerintah dalam infodemi Covid-19. Penelitian ini bertujuan untuk memperoleh konteks menyeluruh dari perspektif open government yaitu transparansi, partisipasi, dan kolaborasi sehingga posisi media sosial pemerintah dan infodemi Covid-19 dapat diidentifikasi sehingga mendukung strategi pemanfaatan yang lebih optimal dalam penanganan pandemi. Penelitian ini menggunakan pendekatan kualitatif dan mengumpulkan berbagai praktik pemanfaatan media sosial pemerintah secara umum dan pada konteks Covid-19 di berbagai negara sebagai bahan kajian literatur. Hasil dari studi literatur memperlihatkan bahwa transparansi berkaitan dengan pemanfaatan media sosial pemerintah secara optimal, partisipasi memiliki relevansi dengan sentimen publik mengingat partisipasi memiliki kontribusi pada berkembangnya infodemi, sedangkan ruang lingkup kolaborasi adalah medium interaksi level akar rumput guna mendorong perubahanke arah yang lebih baik. Pemerintah direkomendasikan untuk menayangkan konten secara cepat dan tepat pada platform dengan keberterimaan tinggi, memanfaatkan artificial intelligence, memoderasi komentar buruk (toxic), serta mendorong partisipasi ke arah kolaborasi antara berbagai pihak.

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Keywords: infodemi; Covid-19; media sosial; open government

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