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Impact and resilience strategy of MSMEs in facing the COVID-19 pandemic: An empirical study on MSMEs in Indonesia

1Department of Management, University of Darussalam Gontor Ponorogo, Indonesia

2Department of Business Administration, University of Liberal Arts, Bangladesh

Open Access Copyright 2024 Diponegoro International Journal of Business under http://creativecommons.org/licenses/by-sa/4.0.

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Abstract
This study aims to empirically examine the influence of COVID-19 on changes in the performance of MSME (micro, small and medium enterprises). The research also examines business resilience strategies in response to PPKM's orders amid the COVID-19 pandemic crisis in Indonesia. Quantitative and qualitative approaches were applied in this study. Primary data was collected through questionnaires, and interviews involving 477 respondents from MSME owners and six selected respondents in Indonesia employed in this study. Descriptive analysis and regression using structural equation modeling (SEM) were applied. The study showed that the dimensions of COVID-19, namely PPKM and health protocols, negatively affect MSME's performance. The study also found that promoting and selling products on social media, product diversification, and minimalizing cost production are among the most popular business resilience strategies to survive MSME's operation during the COVID-19 pandemic. The results suggest that the establishment of COVID-19's impact on MSME's performance should be aware and concerned. The study also indicates that MSMEs should be able to maintain their strategies in surviving their business due to the COVID-19 crisis.
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Keywords: Impact; COVID-19; resilience; PPKM; MSME; SEM
Funding: The authors are grateful to the Institute for Research & Community Empowerment, Universitas Darussalam Gontor for providing the research grants through Fundamental Research Scheme in 2022.

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