skip to main content

Hospital Pharmacy Information Systems Evaluation Framework: A Systematic Review

*Ken Inayati Latifa  -  Magister Manajemen Farmasi, Universitas Gadjah Mada, Indonesia
Lutfan Lazuardi  -  Master of Faculty of Medicine, Public Health and Nursing, Universitas Gadjah Mada, Yogyakarta, Indonesia, Indonesia
Chairun Wiedyaningsih  -  Master of Pharmacy, Faculty of Pharmacy, Universitas Gadjah Mada, Yogyakarta, Indonesia, Indonesia
Received: 21 Apr 2025; Revised: 21 May 2025; Accepted: 23 May 2025; Available online: 29 Jan 2026; Published: 29 Jan 2026.
Open Access Copyright 2026 Generics: Journal of Research in Pharmacy

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Citation Format:
Abstract

Hospital pharmacy information system is an application of an information system designed to support clinical pharmacy services oriented towards patient care, drugs provision and drug management. In the implementation of pharmacy information systems, evaluation is needed to assess the extent to which the information system is beneficial.  The purpose of this systematic review is to determine the methods of hospital SIF evaluation framework. This systematic review followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. The article search used Scopus, and Google Scholar databases from 2014 to 2024, taking into account the eligibility and inclusion criteria. eligibility and inclusion criteria. In this Systematic review, 7 articles were obtained included in the study. No evaluation framework was developed specifically for SIF evaluation. There were 4 evaluation methods used is to evaluate systems such as, HOT FIT, EUCS, TAM, Delone and Mclean. The most widely used method is HOT FIT with 3 articles. Evaluation of hospital information systems is important to ensure the they function effectively and efficiently while meeting the needs of hospital services. The evaluation results serve as a basis for system improvement and development, enabling  the hospitals to  provide high-quality healthcare services.


Fulltext View|Download
Keywords: EUCS; HOT FIT; TAM; PRISMA

Article Metrics:

  1. Akri, Y.J. (2024). Analisis Pelayanan Bidang Farmasi Menggunakan Indikator Layanan Berbasis Who: Tinjauan Sistematis: Analysis Of Pharmaceutical Services Using Who-Based Service Indicators: A Systematic Review. Assyifa J. Ilmu Kesehatan. 1, 201–209. https://doi.org/10.62085/Ajk.V1i1.36
  2. Al-Hashimi, M., Aqleh, M.M., N.D. (2017). End-Users’ Satisfaction With The Quality Of Innovative Healthcare Technologies In Bahrain: A Case Study Of Hospital Information Systems. International Journal of Food Nutrition. 9, 81-91. https://doi.org/10.47556/J.IJFNPH.9.2.2017.2
  3. Antika, W., Peranginangin, J. M., & Rsp, P. (2024). Evaluasi Penerapan Sistem Informasi Manajemen Rumah Sakit Pada Instalasi Farmasi Rsud Cilacap Dengan Metode End User Computing Satisfaction (Eucs). -Najat 2, 12–26. https://doi.org/ 10.59841/An-Najat.V2i3.1421
  4. Ay, G. (2020). Evaluation Of Views Regarding Pharmacy Information Management Systems Implementation And Systemic Issues In Community Pharmacies. Int. J. Emerg. Trends Health Sci. 4, 68–76. https://doi.org/10.18844/Ijeths.V4i1.4522
  5. Cahyani, A.P.P., Hakam, F., Nurbaya, F. (2020). Evaluasi Penerapan Sistem Informasi Manajemen Puskesmas (Simpus) Dengan Metode Hot-Fit Di Puskesmas Gatak. J. Manaj. Inf. Dan Adm. Kesehat. Jmiak 3. https://doi.org/10.32585/Jmiak.V3i2.1003
  6. Diphan, R., Ikasari, I.H. (2023). Literature Review Evaluasi Sistem Informasi Manajemen Rumah Sakit. JURIHUM: Jurnal Inovasi dan Humaniora. 1, 155-160. https://jurnalmahasiswa.com/index.php/Jurihum/article/view/273
  7. Doll, W.J., Torkzadeh, G., (1988). The Measurement Of End-User Computing Satisfaction. Mis Q. 12, 259. https://doi.org/10.2307/248851
  8. Gea, S. H., Adhikara, F., Hilmy, R., (2022). Penerapan Metode Tam (Technology Acceptance Model) Dalam Aktualisasi Sistem Informasi Rumah Sakit (Simrs). J. Health Sains 3, 495–503. https://doi.org/10.46799 /Jhs.V3i3.455
  9. Isfahani, S., Raeisi, A., Ehteshami, A., Janesari, H., Feizi, A., Mirzaeian, R. (2013). The Role Of Evaluation Pharmacy Information System In Management Of Medication Related Complications. Acta Inform. Medica 21, 26. https://doi.org/10.5455 /Aim.2012.21.26-29
  10. Jamroni. (2023). Persepsi Kegunaan Dan Kemudahan Penggunaan Terhadap Penerimaan Teknologi Sistem Informasi Rumah Sakit Di Instalasi Farmasi.Pdf. J. Ilm. Permas J. Ilm. Stikes Kendal 13, 1. http://Journal.Stikeskendal.Ac.Id/Index.Php/Pskm
  11. Jober, N.F. (2021). Evaluasi Simrs Menggunakan Metode Technology Acceptance Model (Tam) Pada Bagian Rawat Inap Rsud Abepura Jayapura Provinsi Papua. J. Inf. Syst. Public Health 5, 1. https://doi.org/ 10.22146/Jisph.31199
  12. Meraji, M., Tabesh, H., Jamal, N., Fazaeli, S., Ebnhosini, Z. (2022). An Evaluation Of The Pharmacy Information System In Teaching Hospitals Based On The Hot-Fit Model 25. Journal of Health Administration Summer. 25, 95-118. https://doi.org/10.22034/25.2.95
  13. Meraji, M., Tabesh, H., Jamal, N., Fazaeli, S., Ebnhosini, Z., (2022). An Evaluation Of The Pharmacy Information System In Teaching Hospitals Based On The Hot-Fit Model. Journal of Health Administration Summer. 25, 95-118. https://doi.org/10.22034/25.2.95
  14. Ogundipe, A., Sim, T.F., Emmerton, L. (2023). Health Information Communication Technology Evaluation Frameworks For Pharmacist Prescribing: A Systematic Scoping Review. Res. Soc. Adm. Pharm. 19, 218–234. https://doi.org/10.1016/J.Sapharm.2022.09.010
  15. Putri, D.K., Peranginangin, J.M., Pribadi, P. (2021). Evaluation Of Management Information Systems For Pharmaceutical Inventory Control At The Hospital. J. Aisyah J. Ilmu Kesehat. 7. https://doi.org/10.30604/ Jika.V7is1.1191
  16. Poliii, S.V., Ratag, G.A., & Fatimawali, F. (2022). Kajian Pemanfaatan Sistem Informasi Manajemen RUmah Sakit di Instalasi Farmasi dan Pengadaan Peralatan Medik di RSU GMIM Siloam Sonder. E-clinic. 11, 124-135. https://doi.org/10.35790/ ecl.v11i1.44334
  17. Saputra, I., Dyahariesti, N. (2024). Tingkat Kepuasan Pengguna Sistem Informasi Manajemen Terhadap Pelayanan Kefarmasian Di Rsud Salatiga. Usadha J. Pharm. 199–208. https://doi.org/10.23917/Ujp.V3i2.331
  18. Sari, M.M., Sanjaya, G.Y., Meliala, A. (2015). Evaluasi Sistem Informasi Manajemen Rumah Sakit (Simrs) Dengan Kerangka Hot - Fit. SESINDO
  19. Sheikh, A., Anderson, M., Albala, S., Casadei, B., Franklin, B.D., Richards, M., Taylor, D., Tibble, H., Mossialos, E. (2021). Health Information Technology And Digital Innovation For National Learning Health And Care Systems. Lancet Digit Health. 3, E383–E396. https://doi.org/10.1016/S2589-7500(21)00005-4
  20. Sholistiyawati, A., Mawarni, A., Dharmawan, Y. (2020). Hubungan Faktor Human, Organization Dan Technology (Hot-Fit Model) Dengan Kinerja Sistem Informasi Manajemen Farmasi Di Rumah Sakit Bwt Semarang. Jurnal Kesehatan Masyarakat. 8, 188-195. https://doi.org/10.14710/jkm.v8i2.26153
  21. Siada, M., Sitanggang, M.L., Putriana, L. (2023). Analysis Of The Determinants Of Implementing A Pharmacy Management Information System And Its Impact On The Benefits Of Pharmaceutical Services At Hospital X Bandung. Jurnal Info Sains: Informatika dan Sains. 13, 680-690. https://ejournal.seaninstitute.or.id/index.php/InfoSains/article/view/3323
  22. Sihole, P.O., Lesmana, A.E., Wasir, R. (2024). Strategi Dan Evaluasi Sistem Informasi Kesehatan Di Indonesia : Tinjauan Literatur. Jurnal Kesehatan Tambusai. 5, 4811-4819. https:// doi.org/10.31004/jkt.v5i2.28213
  23. Soraya, I., Adawiyah, W.R., Sutrisna, E. (2019). Pengujian Model Hot Fit Pada Sistem Informasi Manajemen Obat Di Instalasi Farmasi Rsgmp Unsoed Purwokerto. J. Ekon. Bisnis Dan Akunt. 21. https://doi.org/10.32424 /Jeba.V21i1.1261
  24. The Delone And Mclean Model Of Information Systems Success: A Ten-Year Update. (2003). J. Manag. Inf. Syst. 19, 9–30. Https://Doi.Org/10.1080/07421222.2003.11045748
  25. Triputra, J., & Mulyanti, D. (2023). Pengembangan Sistem Manajemen Farmasi Di Pelayanan Kesehatan Rumah Sakit: Studi Teoritis. J. Kesehat. Amanah 7, 61–67. https://doi.org/10.57214/Jka.V7i1.26

Last update:

No citation recorded.

Last update:

No citation recorded.