DOI: https://doi.org/10.14710/ajlm.2023.20288

Analysis of Incoterms and Relational Resources to Improve Competitive Advantage: A Study of Freight Forwarders Company in Indonesia

*Ahmad Sugiono orcid scopus  -  Management Science Program, Faculty of Economics and Business, Indonesian Education University, Bandung, West Java, Indonesia, Indonesia
Agus Rahayu  -  Management Science Program, Faculty of Economics and Business, Indonesia Education University, Bandung, Indonesia
Lili Adi Wibowo  -  Management Science Program, Faculty of Economics and Business, Indonesia Education University, Bandung, Indonesia
Ratih Hurriyati  -  Management Science Program, Faculty of Economics and Business, Indonesia Education University, Bandung, Indonesia
Open Access Copyright (c) 2023 Ahmad Sugiono, Agus Rahayu, Lili Adi Wibowo, Ratih Hurriyati
Creative Commons License This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Citation Format:
Abstract

This study aims to analyze the impact of Incoterm and relational resources on the competitive advantage of Indonesian Freight forwarders. The measurement methodology uses structural equation model (SEM) analysis with SmartPLS software to analyze the impact of Incoterms and relational resources on competitive advantage. Through social media, online questionnaires were sent to gather research data. The Likert scale of 5 was used to create the questionnaire. Companies that provide freight forwarding services were the respondents in this study, chosen by simple random sampling. Online questionnaires were distributed to 75 companies to answer questions submitted. The data analysis step is validity tests, reliability tests, significance tests, and hypothesis tests. Based on the data processing results, it is found that Incoterm and relational resources positively affect competitive advantages. The novelty of this study is a model of the relationship between the effect of Incoterm and relational resources on the competitive advantage of freight forwarding companies. The research's theoretical implication is that Freight forwarder companies' management should select appropriate incoterms and implement relational resource policies to encourage increased competitive advantage. One of the limitations of this study is that the sample size used is only a small number of companies engaged in international Freight Forwarder services, only 75 companies.

Note: This article has supplementary file(s).

Fulltext View|Download |  Research Instrument
Untitled
Subject
Type Research Instrument
  Download (901KB)    Indexing metadata
 Research Instrument
Untitled
Subject
Type Research Instrument
  Download (5MB)    Indexing metadata
Keywords: Competitive advantage, Freight forwarders, Incoterms, Resources-Base views, Relational resources

Article Metrics:

Article Info
Section: Articles
Language : EN
Recent articles
The Influence of Terminal Booking System (TBS), Yard Operation Plan (YOP), Turn Round Time (TRT) on Operational Effectiveness PT Pelindo Terimnal Peti Kemas Semarang Feasibility Study of Digital Administration and Digital Marketing of SMEs Products at The Investment Gallery of Manado State Polytechnic Analysis of Incoterms and Relational Resources to Improve Competitive Advantage: A Study of Freight Forwarders Company in Indonesia More recent articles
  1. Acharya, C., Ojha, D., Gokhale, R., Patel, P.C., 2022. Managing information for innovation using knowledge integration capability: The role of boundary spanning objects. Int. J. Inf. Manage. 62. https://doi.org/10.1016/j.ijinfomgt.2021.102438
  2. Achmad Kuncoro, E., 2015. Factors that Affect Competitive Advantage in Freight Forwarding Industry on Jakarta-Indonesia. Adv. Sci. Lett. 21, 1008–1011. https://doi.org/10.1166/asl.2015.5968
  3. Adebanjo, D., Teh, P.-L., Ahmed, P.K., 2018. The impact of supply chain relationships and integration on innovative capabilities and manufacturing performance: the perspective of rapidly developing countries. Int. J. Prod. Res. 56, 1708–1721
  4. Amit, R., Schoemaker, P.J.H., 1993. Strategic assets and organizational rent. Strategy. Manag. J. 14, 33–46. https://doi.org/10.1002/smj.4250140105
  5. Anwar, A., Coviello, N., Rouziou, M., 2023. Weathering a Crisis: A Multi-Level Analysis of Resilience in Young Ventures. Entrep. Theory Pract. 47, 864–892. https://doi.org/10.1177/10422587211046545
  6. Avsar, V., Batmaz, O., 2022. Legal, Financial, and Strategic Forces in Cross-border Delivery Terms. Emerg. Mark. Finance. Trade 58, 3609–3621. https://doi.org/10.1080/1540496X.2022.2051811
  7. Baena-Rojas, J.J., Cano, J.A., Baena-Rojas, J.J., Cano, J.A., 2022. Technique For Estimation Of Costs And Prices In Contracts For The International Sale Technique For Estimation Of Costs And Prices In Contracts For The International Sale Of Goods Based On Incoterms ® 171–181. Https://Doi.Org/10.22306/Al.V9i2.291
  8. Balci, G., Caliskan, A., Yuen, K.F., 2019. Relational bonding strategies, customer satisfaction, and loyalty in the container shipping market. Int. J. Phys. Distrib. Logist. Manag
  9. Barney, J., 1991. Firm Resources and Sustained Competitive Advantage. J. Manage. 17, 99–120. https://doi.org/10.1177/014920639101700108
  10. Barney, J.B., 2001. Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. J. Manage. 27, 643–650
  11. Basterretxea, I., Martínez, R., 2012. Impact of management and innovation capabilities on performance: Are cooperatives different? Ann. Public Coop. Econ. 83, 357–381
  12. Bauer, L.B., Bloch, D., Merkert, R., 2020. Ultra Long-Haul: An emerging business model accelerated by COVID-19. J. Air Transp. Manag. 89. https://doi.org/10.1016/j.jairtraman.2020.101901
  13. Beise-Zee, R., 2022. Brand equity retention after rebranding: a resource-based perspective. J. Brand Manag. 29, 208–224. https://doi.org/10.1057/s41262-021-00263-5
  14. Bendig, D., Schulz, C., Theis, L., Raff, S., 2023. Digital orientation and environmental performance in times of technological change. Technol. Forecast. Soc. Change 188. https://doi.org/10.1016/j.techfore.2022.122272
  15. Bergami, R., Tichá, L., 2022. Managing Incoterms® 2020 export risks. Int. J. Econ. Bus. Res. 23, 255–273
  16. Bharadwaj, S.G., Varadarajan, P.R., Fahy, J., 1993. Sustainable competitive advantage in service industries: a conceptual model and research propositions. J. Mark. 57, 83–99
  17. Bianco, S., Singal, M., Zach, F.J., Nicolau, J.L., 2023. Dual-branded hotels: Resource-based entry strategies in agglomerated markets. Tour. Manag. 95. https://doi.org/10.1016/j.tourman.2022.104663
  18. Birkel, H., Kopyto, M., Lutz, C., 2020. Challenges of Applying Predictive Analytics in Transport Logistics, in 2020 Computers and People Research Conference, SIGMIS-CPR 2020. Association for Computing Machinery, Inc, Supply Chain Management FAU Erlangen-Nuremberg, Nuremberg, Bavaria, Germany, pp. 144–151. https://doi.org/10.1145/3378539.3393864
  19. Boadu, F., Du, Y., Xie, Y., Dwomo-Fokuo, E., 2023. Is the correlation between knowledge sharing and firm innovation performance contingent on network trust and hierarchical culture? Evidence from the Chinese high-tech sector. Int. J. Technol. Manag. 92, 206–228. https://doi.org/10.1504/IJTM.2023.10053924
  20. Burkovskis, R., 2008. Efficiency of freight forwarder's participation in the process of transportation. Transport 23, 208–213. https://doi.org/10.3846/1648-4142.2008.23.208-213
  21. Campbell‐Hunt, C., 2000. What have we learned about generic competitive strategy? A meta‐analysis. Strateg. Manag. J. 21, 127–154
  22. Carbone, V., Stone, M.A., 2005. Growth and relational strategies used by the European logistics service providers: Rationale and outcomes. Transp. Res. Part E Logist. Transp. Rev. 41, 495–510
  23. Chabowski, B.R., Samiee, S., 2023. A bibliometric examination of the literature on emerging market MNEs as the basis for future research. J. Bus. Res. 155. https://doi.org/10.1016/j.jbusres.2022.08.027
  24. Chen, J., Cooper-Thomas, H.D., 2022. Finding one's own way: how newcomers who differ stay well. Evidence-based HRM. https://doi.org/10.1108/EBHRM-06-2022-0153
  25. Cheng, Y.-H., Yeh, C.-Y., 2007. Core competencies and sustainable competitive advantage in air-cargo forwarding: Evidence from Taiwan. Transp. J. 46, 5–21
  26. Cho, H., Lee, J., 2020. Does transportation size matter for competitiveness in the logistics industry? The cases of maritime and air transportation. Asian J. Shipp. Logist. 36, 214–223. https://doi.org/10.1016/j.ajsl.2020.04.002
  27. Chung, J.-H., Lee, B.-S., 2013. A genealogical approach to the incoterms rules and revised incoterms 2010. J. Korea Trade 17, 1–19
  28. Collings, S., Wright, A.C., 2022. "You are mum and then they are mum": Negotiating roles, relationships, and contact in out-of-home care. Fam. Relat. 71, 1211–1225. https://doi.org/10.1111/fare.12649
  29. Crick, J.M., 2021. Unpacking the relationship between a coopetition-oriented mindset and coopetition-oriented behaviours. J. Bus. Ind. Mark. 36, 400–419. https://doi.org/10.1108/JBIM-03-2020-0165
  30. Crick, J.M., Crick, D., 2021. Rising up to the challenge of our rivals: Unpacking the drivers and outcomes of coopetition activities. Ind. Mark. Manag. 96, 71–85. https://doi.org/10.1016/j.indmarman.2021.04.011
  31. Crick, J.M., Crick, D., 2020. Coopetition and COVID-19: Collaborative business-to-business marketing strategies in a pandemic crisis. Ind. Mark. Manag. 88, 206–213. https://doi.org/10.1016/j.indmarman.2020.05.016
  32. Crick, J.M., Crick, D., Tebbett, N., 2020. Competitor orientation and value co-creation in sustaining rural New Zealand wine producers. J. Rural Stud. 73, 122–134. https://doi.org/10.1016/j.jrurstud.2019.10.019
  33. Crick, J.M., Karami, M., Crick, D., 2022. Is it enough to be market-oriented? How coopetition and industry experience affect the relationship between a market orientation and customer satisfaction performance. Ind. Mark. Manag. 100, 62–75. https://doi.org/10.1016/j.indmarman.2021.11.002
  34. Cui, V., Vertinsky, I., Wang, Y., Zhou, D., 2023. Decoupling in international business: The 'new' vulnerability of globalization and MNEs' response strategies. J. Int. Bus. Stud. https://doi.org/10.1057/s41267-023-00602-5
  35. Darkow, I., Weidmann, M., Lorentz, H., 2015. Adaptation of foreign logistics service providers' resources and capabilities to a new institutional environment. J. Supply Chain Manag. 51, 27–51
  36. Davis, J., Vogt, J., 2022. Incoterms® 2020 and the missed opportunities for the next version. Int. J. Logist. Res. Appl. 25, 1263–1286. https://doi.org/10.1080/13675567.2021.1897974
  37. Day, G.S., Wensley, R., 1988. Assessing advantage: a framework for diagnosing competitive superiority. J. Mark. 52, 1–20
  38. del Rosal, I., 2013. Delivery terms in international trade: Some evidence for Spain. Appl. Econ. Lett. 20, 606–610. https://doi.org/10.1080/13504851.2012.725924
  39. Di Milia, L., Jiang, Z., 2022. Linking leader-member exchange and work–nonwork balance: the mediating role of thriving at work and the moderating role of gender. Pers. Rev. https://doi.org/10.1108/PR-03-2022-0211
  40. Doratiotto, K., Vidal Vieira, J.G., da Silva, L.E., Fávero, L.P., 2023. Evaluating logistics outsourcing: a survey conducted with Brazilian industries. Benchmarking 30, 788–810. https://doi.org/10.1108/BIJ-06-2021-0341
  41. Dovbischuk, I., 2022. Innovation-oriented dynamic capabilities of logistics service providers, dynamic resilience and firm performance during the COVID-19 pandemic. Int. J. Logist. Manag. 33, 499–519. https://doi.org/10.1108/IJLM-01-2021-0059
  42. Dyer, J.H., Singh, H., 1998. The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Acad. Manag. Rev. 23, 660–679
  43. Ed-Dafali, S., Al-Azad, M.S., Mohiuddin, M., Reza, M.N.H., 2023. Strategic orientations, organizational ambidexterity, and sustainable competitive advantage: Mediating role of industry 4.0 readiness in emerging markets. J. Clean. Prod. 401. https://doi.org/10.1016/j.jclepro.2023.136765
  44. Edet, L., Ogbulogo, C., Chiluwa, I., 2021. Aspects of semantics in global business: The nigerian example in the knowledge era. IBIMA Bus. Rev. 2021. https://doi.org/10.5171/2021.866939
  45. Elliot, V.H., De Goeij, C., Gelsomino, L.M., Woxenius, J., 2020. Supply chain finance is not for everyone. Int. J. Phys. Distrib. Logist. Manag. 50, 775–807. https://doi.org/10.1108/IJPDLM-11-2019-0331
  46. Fernandez, F., Coulson, H., Zou, Y., 2022. Leading in the eye of a storm: how one team of administrators exercised disaster resilience. High. Educ. 83, 929–944. https://doi.org/10.1007/s10734-021-00716-5
  47. Ferreira, J., Coelho, A., Moutinho, L., 2020. Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation. Technovation 92–93. https://doi.org/10.1016/j.technovation.2018.11.004
  48. Ferrer, M., Santa, R., Hyland, P.W., Bretherton, P., 2010. Relational factors that explain supply chain relationships. Asia Pacific J. Mark. Logist. 22, 419–440. https://doi.org/10.1108/13555851011062304
  49. Filho, V.A. V, Moori, R.G., 2020. RBV in a context of supply chain management . Gest. e Prod. 27. https://doi.org/10.1590/0104-530X4731-20
  50. Fruscione, A., 2022. The Court of Justice of the European Union Clarifies the Relationship Between Customs Value and Delivery Costs of Goods. Glob. Trade Cust. J. 17, 49–52
  51. Gardner, B.D.L., 2012. How to Use International Trade Terms for Competitive Advantage & Financial Gain
  52. Geissinger, A., Laurell, C., Sandström, C., Eriksson, K., Nykvist, R., 2019. Digital entrepreneurship and field conditions for institutional change– Investigating the enabling role of cities. Technol. Forecast. Soc. Change 146, 877–886. https://doi.org/10.1016/j.techfore.2018.06.019
  53. Gold, S., Seuring, S., Beske, P., 2010. Sustainable supply chain management and inter-organizational resources: A literature review. Corp. Soc. Responsib. Environ. Manag. 17, 230–245. https://doi.org/10.1002/csr.207
  54. Grant, R.M., 1991. The resource-based theory of competitive advantage: implications for strategy formulation. Calif. Manage. Rev. 33, 114–135
  55. Gruchmann, T., Pratt, N., Eiten, J., Melkonyan, A., 2020. 4PL Digital Business Models in Sea Freight Logistics: The Case of FreightHub. Logistics 4. https://doi.org/10.3390/logistics4020010
  56. Helkkula, A., Arnould, E.J., 2022. Using neo-animism to revisit actors for Sustainable Development Goals (SDGs) in S-D logic. J. Bus. Res. 149, 860–868. https://doi.org/10.1016/j.jbusres.2022.05.031
  57. Hervas-Oliver, J.-L., Albors-Garrigos, J., 2009. The role of the firm's internal and relational capabilities in clusters: When distance and embeddedness are not enough to explain innovation. J. Econ. Geogr. 9, 263–283. https://doi.org/10.1093/jeg/lbn033
  58. Hien, N., Laporte, G., Roy, J., 2014. Business Environment Factors, Incoterms Selection and Export Performance. Oper. Supply Chain Manag. An Int. J. 2, 63–78. https://doi.org/10.31387/oscm040017
  59. Houé, T., Murphy, E., 2018. The AEO status as a source of competitive advantage. Eur. Bus. Rev. 30, 591–606. https://doi.org/10.1108/EBR-06-2017-0127
  60. Hunt, S.D., Morgan, R.M., 1995. The Comparative Advantage Theory of Competition. J. Mark. 59, 1. https://doi.org/10.2307/1252069
  61. Ishak, A.K., Ramli, A., Aziz, Z., Kamaruddeen, A.M., Ahmad Shakir, K., 2019. Firm culture and innovativeness among logistics companies in Malaysia. Int. J. Supply Chain Manag. 8, 702–709
  62. Islami, X., Mustafa, N., Latkovikj, M.T., 2020. Linking Porter s generic strategies to firm performance. Futur. Bus. J. 1–15. https://doi.org/10.1186/s43093-020-0009-1
  63. Isti’anah, P.R., Praharsi, Y., Maharani, A., Wee, H.-M., 2021. Supply chain resilience analysis using the quality function deployment (QFD) approach in a Freight forwarding company. Reliab. Theory Appl. 16, 15–26. https://doi.org/10.24412/1932-2321-2021-264-15-26
  64. Iyer, K.N.S., Srivastava, P., Srinivasan, M., 2019. Performance implications of lean in supply chains: Exploring the role of learning orientation and relational resources. Int. J. Prod. Econ. 216, 94–104. https://doi.org/10.1016/j.ijpe.2019.04.012
  65. Jeffrey H. Dyer Harbir Singh, 2009. Relational view. Zeitschrift fur Plan. und Unternehmenssteuerung 20, 129–137. https://doi.org/10.1007/s00187-009-0073-8
  66. Jeon, S.-H., 2021. An analysis of delivery/transport documents content in relation to the contract of carriage under incoterms 2020 rules*. J. Korea Trade 25, 203–219. https://doi.org/10.35611/jkt.2021.25.1.203
  67. Jeong, S.W., Chung, J.-E., 2023. Enhancing competitive advantage and financial performance of consumer-goods SMEs in export markets: how do social capital and marketing innovation matter? Asia Pacific J. Mark. Logist. 35, 74–89. https://doi.org/10.1108/APJML-05-2021-0301
  68. Jiang, Z., Liu, L., 2016. Industrial Management & Data Systems Influence of technological innovation capabilities on product competitiveness Article information : About Emerald www.emeraldinsight.com. Ind. Manag. Data Syst. 116
  69. Jo, H., Aryee, S., Hsiung, H.-H., Guest, D., 2023. Service-oriented high-performance work systems and service role performance: Applying an integrated extended self and psychological ownership framework. Hum. Relations 76, 168–196. https://doi.org/10.1177/00187267211035656
  70. Kaliannan, M., Darmalinggam, D., Dorasamy, M., Abraham, M., 2023. Inclusive talent development as a key talent management approach: A systematic literature review. Hum. Resour. Manag. Rev. 33. https://doi.org/10.1016/j.hrmr.2022.100926
  71. Kang, H., González-Howard, M., 2022. Beginning school–university partnerships for transformative social change in science education: Narratives from the field. Sci. Educ. 106, 1178–1197. https://doi.org/10.1002/sce.21723
  72. Karaosman, H., Perry, P., Brun, A., Morales-Alonso, G., 2020. Behind the runway: Extending sustainability in luxury fashion supply chains. J. Bus. Res. 117, 652–663. https://doi.org/10.1016/j.jbusres.2018.09.017
  73. Karia, N., Wong, C.Y., Asaari, M.H.A.H., Lai, K., 2015a. The effects of resource bundling on third-party logistics providers' performance. Int. J. Eng. Bus. Manag. 7, 9
  74. Karia, N., Wong, C.Y., Hasmi, M., Hassan, A., Lai, K., 2015b. The Effects of Resource Bundling on Third-party Logistics Providers' Performance Regular Paper 1–14. https://doi.org/10.5772/60041
  75. Kassberg, G., Dornberger, U., 2022. Perception of export intenders on relevant resources and competences for the internationalization of vocational education and training (VET) providers. Int. J. Train. Dev. 26, 606–628. https://doi.org/10.1111/ijtd.12278
  76. Khan, M., Ajmal, M.M., Jabeen, F., Talwar, S., Dhir, A., 2022. Green supply chain management in manufacturing firms: A resource-based viewpoint. Bus. Strateg. Environ. https://doi.org/10.1002/bse.3207
  77. Khan, S.N., Riaz, Z., 2023. Exploring the Relevance of Organizational Learning for CSR Strategy Implementation: Empirical Evidence from a Developing Economy. J. Knowl. Econ. https://doi.org/10.1007/s13132-023-01226-8
  78. Kim, H., Kim, Y., Yoon, J., Nam, J.K., Kim, Y., 2023. A phenomenological study on the North Korean refugees' trauma experience and recovery process during the escape and resettlement in South Korea. Int. J. Intercult. Relations 92. https://doi.org/10.1016/j.ijintrel.2022.101742
  79. Kim, J.-H., Jeon, S.-H., Yang, J.-H., Davis, J., Vogt, J., Bergami, R., Tichá, L., Kim, S.M., Kubáňová, J., Otáhalová, Z., Senko, Š., Baena-Rojas, J.J., Cano, J.A., Tellarini, G., Petrová, M., Krügerová, M., Kozieł, M., 2022. The Comparative Study of Incoterms 2020 and 2010 in International Physical Distribution. J. Korea Trade 25, 1263–1286. https://doi.org/10.22306/al.v9i2.291
  80. Kim, J., Woo, H.-S., Balven, R., Hoetker, G., 2023. A meta-analysis of cross-country context effects on the link between green product strategy and financial performance. J. Strateg. Manag. 16, 56–75. https://doi.org/10.1108/JSMA-10-2021-0196
  81. Kim, S.M., 2022. Some Critical & Controversial Issues on Incoterms 2020 for International Trade. Glob. Trade Cust. J. 17
  82. Kim, S.M., 2021. Right Choice of DPU in Incoterms 2020. Glob. Trade Cust. J. 16
  83. Kohlhase, S., Wielhouwer, J.L., 2022. Tax and tariff planning through transfer prices: The role of the head office and business unit. J. Account. Econ. https://doi.org/10.1016/j.jacceco.2022.101568
  84. König, C., Caldwell, N.D., Ghadge, A., 2019. Service provider boundaries in competitive markets: the case of the logistics industry. Int. J. Prod. Res. 57, 5624–5639. https://doi.org/10.1080/00207543.2018.1535203
  85. Krajewska, M.A., Kopfer, H., 2006. Collaborating freight forwarding enterprises: Request allocation and profit sharing. OR Spectr. 28, 301–317. https://doi.org/10.1007/s00291-005-0031-2
  86. Kubáňová, J., Ptak, M., 2017. Using of the incoterms ® 2010 rules in the maritime transport, in: 21st International Scientific Conference Transport Means 2017. Kaunas University of Technology, University of Zilina, Univerzitna 8215/1, Zilina, 01026, Slovakia, pp. 520–525
  87. Lambert, D.M., Emmelhainz, M.A., Gardner, J.T., 1999. Building successful logistics partnerships. J. Bus. Logist. 20, 165
  88. Lavender-Stott, E.S., Allen, K.R., 2023. Not alone: Family experiences across the life course of single, baby boom sexual-minority women. Fam. Relat. 72, 140–158. https://doi.org/10.1111/fare.12721
  89. Lee, M.-S., Yoo, J., 2022. The effects of frontline bank employees' social capital on adaptive selling behavior: serial multiple mediation model. Int. J. Bank Mark. 40, 197–220. https://doi.org/10.1108/IJBM-05-2021-0163
  90. Lee, R.P., Wei, S., 2023. Do employee orientation and societal orientation matter in the customer orientation—Performance link? J. Bus. Res. 159. https://doi.org/10.1016/j.jbusres.2023.113722
  91. Lees, N., Nuthall, P., Wilson, M.M.J., 2020. Relationship quality and supplier performance in food supply chains. Int. Food Agribus. Manag. Rev. 23, 425–445. https://doi.org/10.22434/IFAMR2019.0178
  92. Lemoine, W., Dagnæs, L., 2003. Globalisation strategies and business organisation of a network of logistics service providers. Int. J. Phys. Distrib. Logist. Manag. 33, 209–228. https://doi.org/10.1108/09600030310471961
  93. Leskovar-Spacapan, G., Bastic, M., 2007. Differences in organizations' innovation capability in transition economy: Internal aspect of the organization's strategic orientation. Technovation 27, 533–546
  94. Li, X., Curran, M.A., Butler, E., Toomey, R.B., Cao, H., Fang, X., 2022. External stressors and trajectories of marital quality during the early years of Chinese marriage: Buffering effects of resources at multiple ecological levels. J. Soc. Pers. Relat. 39, 1294–1323. https://doi.org/10.1177/02654075211055236
  95. Ling-Yee, L., Ogunmokun, G.O., 2001. The influence of interfirm relational capabilities on export advantage and performance: an empirical analysis. Int. Bus. Rev. 10, 399–420
  96. Lo, M.F., 2019. Enhancing competitive advantage in Hong Kong higher education : Linking knowledge sharing , absorptive capacity and innovation capability. https://doi.org/10.1111/hequ.12244
  97. Lu, C.-S., 2004. An evaluation of logistics services' requirements of international distribution centers in Taiwan. Transp. J. 43, 53–66
  98. Lu, C., 1999. Strategic groups in taiwanese liner shipping. Marit. Policy Manag. 26, 1–26. https://doi.org/10.1080/030888399287032
  99. Lukovszki, L., Rideg, A., Sipos, N., 2020. Resource-based view of innovation activity in SMEs: an empirical analysis based on the global competitiveness project. Compet. Rev. 31, 513–541. https://doi.org/10.1108/CR-01-2020-0018
  100. Lund, B.D., Wang, T., 2022. Information literacy, well-being, and rural older adults in a pandemic. J. Librariansh. Inf. Sci. https://doi.org/10.1177/09610006221142032
  101. Lv, P., Curran, L., Spigarelli, F., Barbieri, E., 2021. One country, many industries: Heterogeneity of Chinese OFDI motivations at meso level. China Econ. Rev. 69. https://doi.org/10.1016/j.chieco.2021.101672
  102. M. Crick, J., 2020. The dark side of coopetition: when collaborating with competitors is harmful for company performance. J. Bus. Ind. Mark. 35, 318–337. https://doi.org/10.1108/JBIM-01-2019-0057
  103. Maitlis, S., 2022. Rupture and reclamation in the life story: The role of early relationships in self-narratives following a forced career transition. Organ. Behav. Hum. Decis. Process. 169. https://doi.org/10.1016/j.obhdp.2021.104115
  104. Mastika, I.K., Harsono, S.S., Khristianto, W., Oktawirani, P., Hutama, P.S., 2023. Creative strategies of local resources in managing geotourism in the Ijen Geopark Bondowoso, East Java, Indonesia. Int. J. Geoheritage Park. 11, 149–168. https://doi.org/10.1016/j.ijgeop.2023.01.002
  105. Matanda, M.J., Freeman, S., 2009. Effect of perceived environmental uncertainty on exporter-importer inter-organisational relationships and export performance improvement. Int. Bus. Rev. 18, 89–107. https://doi.org/10.1016/j.ibusrev.2008.12.004
  106. McKinnon, A., 2014. The possible influence of the shipper on carbon emissions from deep-sea container supply chains: An empirical analysis. Marit. Econ. Logist. 16, 1–19. https://doi.org/10.1057/mel.2013.25
  107. Michel, V., Siegfried, P., 2020. Digital freight forwarders in food logistics. Logist. J. 2020, 1–15. https://doi.org/10.2195/lj_NotRev_michel_de_202102_01
  108. Monteiro, A.P., Soares, A.M., Rua, O.L., 2019. Linking intangible resources and entrepreneurial orientation to export performance: The mediating effect of dynamic capabilities. J. Innov. Knowl. 4, 179–187. https://doi.org/10.1016/j.jik.2019.04.001
  109. Morgan, R.M., Hunt, S., 1999. Relationship-based competitive advantage: the role of relationship marketing in marketing strategy. J. Bus. Res. 46, 281–290
  110. Mugwagwa, J., Banda, G., Ozor, N., Bolo, M., Oriama, R., 2022. Optimising governance capabilities for science, research and innovation in Africa. Technol. Soc. 68. https://doi.org/10.1016/j.techsoc.2021.101804
  111. Muneeb, D., Ahmad, S.Z., Abu Bakar, A.R., Tehseen, S., 2023. Empowering resources recombination through dynamic capabilities of an enterprise. J. Enterp. Inf. Manag. 36, 1–21. https://doi.org/10.1108/JEIM-01-2021-0004
  112. Muscatello, J., 2023. An innovative approach to operations management building partnerships with local professionals. J. Educ. Bus. 98, 106–108. https://doi.org/10.1080/08832323.2022.2037068
  113. Nagano, H., 2019. The growth of knowledge through the resource-based view. Manag. Decis. 58, 98–111
  114. Nayak, B., Bhattacharyya, S.S., Krishnamoorthy, B., 2023. Integrating the dialectic perspectives of resource-based view and industrial organization theory for competitive advantage – a review and research agenda. J. Bus. Ind. Mark. 38, 656–679. https://doi.org/10.1108/JBIM-06-2021-0306
  115. Nguyen, D.K., Phong, L.B., Hui, L., 2019. Creating Competitive Advantage for Vietnamese Manufacturing and Service Firms: The Role of Collaborative Culture and Innovation Capability. Int. J. Bus. Adm. 10, 32. https://doi.org/10.5430/ijba.v10n2p32
  116. Nugymanova, G., Nurgaliyeva, M., Zhanbirov, Z., Naumov, V., Taran, I., 2021. Choosing a servicing company's strategy while interacting with freight owners at the road transport market. Nauk. Visnyk Natsionalnoho Hirnychoho Universytetu 204–210. https://doi.org/10.33271/nvngu/2021-1/204
  117. Nur ’Atikah Zulkiffli, S., Sebadak, M., Padlee, S.F., Yusof, J.M., 2019. Innovation capabilities and logistics service quality of Malaysian Third- Party Logistics (3PL) service providers: A comprehensive review of the relevant literature. Int. J. Supply Chain Manag. 8, 586–591
  118. Okorie, O., Russell, J., Cherrington, R., Fisher, O., Charnley, F., 2023. Digital transformation and the circular economy: Creating a competitive advantage from the transition towards Net Zero Manufacturing. Resour. Conserv. Recycl. 189. https://doi.org/10.1016/j.resconrec.2022.106756
  119. Olavarrieta, S., Ellinger, A.E., 1997. Resource‐based theory and strategic logistics research. Int. J. Phys. Distrib. Logist. Manag
  120. Oliver-Blackburn, B.M., Braithwaite, D.O., Waldron, V.R., Hall, R., Hackenburg, L., Worman, B.G., 2022. Protector and friend: Turning points and discursive constructions of the stepparent role. Fam. Relat. 71, 1266–1285. https://doi.org/10.1111/fare.12642
  121. Ozaslan, H., Gun, R.S., Akduman, G.G., 2022. Examination of the Relationship between Childhood Trauma and Psychological Resilience in Preschool Teachers. Educ. Process Int. J. 11, 114–129. https://doi.org/10.22521/edupij.2022.112.6
  122. Parente, R., Murray, J.Y., Zhao, Y., Kotabe, M., Dias, R., 2022. Relational resources, tacit knowledge integration capability, and business performance. J. Knowl. Manag. 26, 805–823. https://doi.org/10.1108/JKM-07-2020-0501
  123. Pengman, H., Melan, M., Hanan, S.B.A., 2022. Logistics Service Providers' Capabilities And Roles Of Government Towards Cross Border Logistics Performance Between Thailand And Malaysia. Abac J. 42, 202–221
  124. Pfaff, Y.M., Birkel, H., Hartmann, E., 2023. Supply chain governance in the context of industry 4.0: Investigating implications of real-life implementations from a multi-tier perspective. Int. J. Prod. Econ. 260. https://doi.org/10.1016/j.ijpe.2023.108862
  125. Porter, M., 1985. Competitive Advantage, New York Free Press. PorterCompetitive Advantage1985
  126. Porter, M.E., 1990. The competitive advantage of nations The Free Press. New York 564
  127. Porter, M.E., 1980. Competitive strategy: Techniques for analyzing industries and competitors
  128. Qamar, F., Soomro, S.A., 2023. Investigating the impact of servant leadership on service excellence: the mediating role of PsyCap as a personal resource and buffering role of conscientiousness. Glob. Knowledge, Mem. Commun. https://doi.org/10.1108/GKMC-11-2022-0259
  129. Qian, X., Papadonikolaki, E., 2021. Shifting trust in construction supply chains through blockchain technology. Eng. Constr. Archit. Manag. 28, 584–602. https://doi.org/10.1108/ECAM-12-2019-0676
  130. Ray, K., Sharma, M., 2020. Qualitative study of challenges and strategies of Indian IT organizations toward global branding. Benchmarking 27, 708–731. https://doi.org/10.1108/BIJ-09-2018-0279
  131. Raza-Ullah, T., Stadtler, L., Fernandez, A.-S., 2023. The individual manager in the spotlight: Protecting sensitive knowledge in inter-firm coopetition relationships. Ind. Mark. Manag. 110, 85–95. https://doi.org/10.1016/j.indmarman.2023.02.012
  132. Rehman Khan, S.A., Yu, Z., 2019. Global sourcing. EAI/Springer Innov. Commun. Comput. https://doi.org/10.1007/978-3-030-15058-7_3
  133. Rehman, S.U., Giordino, D., Zhang, Q., Alam, G.M., 2023. Twin transitions & industry 4.0: Unpacking the relationship between digital and green factors to determine green competitive advantage. Technol. Soc. 73. https://doi.org/10.1016/j.techsoc.2023.102227
  134. Rop, W., 2022. Gaining competitive advantage through destination branding: a factorial analysis. Anatolia. https://doi.org/10.1080/13032917.2022.2051056
  135. Sanchez-Rodrigues, V., Potter, A., Naim, M.M., 2010. The impact of logistics uncertainty on sustainable transport operations. Int. J. Phys. Distrib. Logist. Manag. 40, 61–83. https://doi.org/10.1108/09600031011018046
  136. Sazzadur Rahman Khan, M., Rattanawiboonsom, V., 2020. The role of logistics strategy on firm performance of garment industry in Bangladesh. Int. J. Logist. Syst. Manag. 37, 540–555. https://doi.org/10.1504/IJLSM.2020.111825
  137. Schweikl, S., Obermaier, R., 2022. Lost in translation: IT business value research and resource complementarity—an integrative framework, shortcomings and future research directions. Manag. Rev. Q. https://doi.org/10.1007/s11301-022-00284-7
  138. Seepana, C., Paulraj, A., Smart, P., 2022. Relational resources for innovation ambidexterity within coopetitive relationships: the contingent role of managerial ambidexterity. Int. J. Oper. Prod. Manag. 42, 1969–1994. https://doi.org/10.1108/IJOPM-10-2021-0666
  139. Shou, Y., Shao, J., Chen, A., 2017. Relational resources and performance of Chinese third-party logistics providers: The mediating role of innovation capability. Int. J. Phys. Distrib. Logist. Manag. 47, 864–883. https://doi.org/10.1108/IJPDLM-09-2016-0271
  140. Sink, H.L., Langley Jr, C.J., Gibson, B.J., 1996. Buyer observations of the US third‐party logistics market. Int. J. Phys. Distrib. Logist. Manag. 26, 38–46
  141. Song, Y., Maher, T.E., Nicholson, J.D., Gurney, N.P., 2000. Strategic alliances in logistics outsourcing. Asia Pacific J. Mark. Logist. 12, 3–21
  142. Stojanović, Đ., Ivetić, J., 2020. Possibilities of using Incoterms clauses in a country logistics performance assessment and benchmarking. Transp. Policy 98, 217–228. https://doi.org/10.1016/j.tranpol.2020.03.012
  143. Stojanović, Ð., Ivetić, J., Veličković, M., 2021. Assessment of international trade-related transport CO2 emissions—a logistics responsibility perspective. Sustain. 13, 1–15. https://doi.org/10.3390/su13031138
  144. Stojanović, Ivetić, J., 2020. Possibilities of using Incoterms clauses in a country logistics performance assessment and benchmarking. Transp. Policy 98, 217–228. https://doi.org/10.1016/j.tranpol.2020.03.012
  145. Stonehouse, G., Snowdon, B., 2007. Competitive advantage revisited Michael Porter on strategy and competitiveness. J. Manag. Inq. 16, 256–273. https://doi.org/10.1177/1056492607306333
  146. Sugiono, A., Rahayu, A., Wibowo, L.A., 2022. Environmental Uncertainty Factor, Incoterm and Implication For A Strategic Alliance In Freight Forwarder Companies Case Study In Indonesia. Asian J. Logist. Manag. 1, 1–15. https://doi.org/10.14710/ajlm.2022.14230
  147. Surakarsa, J., Amchang, C., Sawatwong, N., 2020. Decision-Making on Incoterms 2020 of Automotive Parts Manufacturers in Thailand. J. Asian Financ. Econ. Bus. 7, 461–470. https://doi.org/10.13106/jafeb.2020.vol7.no10.461
  148. Teece, D.J., Pisano, G., Shuen, A., 1997. Dynamic capabilities and strategic management. Strateg. Manag. J. 18, 509–533
  149. The International Chamber of Commerce, 2020a. ICC Rules for the Use of Domestic and International Trade Terms, 723E ed. International Chamber and Commerce Indonesia
  150. The International Chamber of Commerce, 2020b. Incoterm 2020 : ICC Rules for The Use of Domestic and International Trade Term [WWW Document]. URL https://iccwbo.org/publication/incoterms-2020-introduction/
  151. Tisnasasmita, B.J., Muafi, M., Isfianadewi, D., Prajogo, W., 2023. Role of Supply Chain Collaboration and Organizational Agility on Promoting Relational Rents: A Literature Review. Int. Conf. Bus. Technol. ICBT 2021. https://doi.org/10.1007/978-3-031-08093-7_50
  152. Tracey, M., Vonderembse, M.A., Lim, J.S., 1999. Manufacturing technology and strategy formulation: Keys to enhancing competitiveness and improving performance. J. Oper. Manag. 17, 411–428. https://doi.org/10.1016/S0272-6963(98)00045-X
  153. Trygg, K., Wenander, H., 2022. Strategic spatial planning for sustainable development–Swedish planners' institutional capacity. Eur. Plan. Stud. 30, 1985–2001. https://doi.org/10.1080/09654313.2021.2001792
  154. Turnbull, L., Haddud, A., 2018. Exploring risk management strategies in global business environments. Int. J. Risk Assess. Manag. 21, 302–331. https://doi.org/10.1504/ijram.2018.095787
  155. Varadarajan, R., 2020. Customer information resources advantage, marketing strategy and business performance: A market resources based view. Ind. Mark. Manag. 89, 89–97. https://doi.org/10.1016/j.indmarman.2020.03.003
  156. Vitorino Filho, V.A., Moori, R.G., 2018. The role of technological capabilities in the competitive advantage of companies in the Campinas, SP Tech Hub. Innov. Manag. Rev
  157. Wagner, O., 2022. The COVID-19 Pandemics' Impact on Customs Valuation and Import Duties: An Israel Perspective, and a Wider Comparison. Glob. Trade Cust. J. 17, 113–120
  158. Walsh, F., 2020. Loss and Resilience in the Time of COVID-19: Meaning Making, Hope, and Transcendence. Fam. Process 59, 898–911. https://doi.org/10.1111/famp.12588
  159. Wang, X., Kopfer, H., Gendreau, M., 2014. Operational transportation planning of Freight forwarding companies in horizontal coalitions. Eur. J. Oper. Res. 237, 1133–1141. https://doi.org/10.1016/j.ejor.2014.02.056
  160. Wernerfelt, B., 1984. A resource‐based view of the firm. Strateg. Manag. J. 5, 171–180
  161. Wheelen TL, J.H., 2011. Essentials of strategic management, Fifth Edit. ed. Prentice Hall, One Lake Street, Upper Saddle River, New Jersey 07458
  162. Wirtz, J., Kowalkowski, C., 2023. Putting the "service" into B2B marketing: key developments in service research and their relevance for B2B. J. Bus. Ind. Mark. 38, 272–289. https://doi.org/10.1108/JBIM-02-2022-0085
  163. Wong, C.Y., Karia, N., 2010. Explaining the competitive advantage of logistics service providers: A resource-based view approach. Int. J. Prod. Econ. 128, 51–67
  164. Wu, P.F., Zheng, R., Zhao, Y., Li, Y., 2022. Happy riders are all alike? Ambivalent subjective experience and mental well-being of food-delivery platform workers in China. New Technol. Work Employ. 37, 425–444. https://doi.org/10.1111/ntwe.12243
  165. Yang, J.-H., 2021. A study on the reasonable choice and utilization of incoterms 2020 rules from the perspective of logistics and supply chain management. J. Korea Trade 25, 152–168. https://doi.org/10.35611/jkt.2021.25.1.152
  166. Yildiz, R.O., Esmer, S., 2023. Talent management strategies and functions: a systematic review. Ind. Commer. Train. 55, 93–111. https://doi.org/10.1108/ICT-01-2022-0007
  167. Zhang, L.-H., Liu, C., Zhang, C., Wang, S., 2023. Upstream encroachment and downstream outsourcing in competing shipping supply chains. Int. J. Prod. Econ. 255. https://doi.org/10.1016/j.ijpe.2022.108655
  168. Zhou, G., Van Hui, Y., Liang, L., 2011. Strategic alliance in freight consolidation. Transp. Res. Part E Logist. Transp. Rev. 47, 18–29
  169. Zimmermann, R., Ferreira, L.M.D.F., Moreira, A.C., 2020. An empirical analysis of the relationship between supply chain strategies, product characteristics, environmental uncertainty and performance. Supply Chain Manag. An Int. J. 25, 375–391

Last update:

No citation recorded.

Last update:

No citation recorded.